This is a handful of the many reactions that Poolsmart receives on a regular basis.
Thierry from Poolsmart has looked after our pool since it was built 6 years ago. The pool is always beautiful to look at and swim in as it is crystal clear and perfectly balanced. Apart from topping up the pool with water in summer, we really don't have to do anything to our pool. Thierry is very professional, polite and efficient, it is always a pleasure to have him attend to service the pool. We are also very happy for him to attend our property and service the pool when we are not home. When any problems have arisen with our pool equipment, Thierry has always responded very quickly and either attended or advised us who to contact to fix the problem or claim on the warranty. We highly recommend him.
Bernadette and Chris from Frankston South
My inground swimming pool is old and hard to manage. Thierry Danet is the only Pool Technician I have had who has been able to restore the pool to its pristine condition. I am very grateful for his expertise and skill, making my pool a worry free pleasure to swim in.
Bronwen Mt Martha
Thierry has been servicing our pool now for 9 or 10 years. Initially, we didn't really think it needed servicing, but having Thierry visit once a month has freed us from any worry about our pool, ever!
Whenever we have required additional maintenance - in-floor cleaning valves replaced, broken light fittings, solar heating checks, etc - Thierry has either repaired the problem himself, or promptly found the appropriate technician to do the work. He is well respected and liked by all who know him.
We consider PoolSmart the best in the business.
Having had a pool for over 40 years and having known many pool servicemen, Thierry is without doubt the most reliable and obliging person I've ever dealt with in connection to a pool. We trust him completely, and know that his advice is based on sound knowledge and years of experience. He will always try to find the best solution at the best price if ever we have a problem, and will ensure any problem is solved promptly.
We highly recommend Thierry and PoolSmart to anyone looking for ongoing, carefree, totally professional and reasonably priced pool maintenance.
Oh… and his French accent is an added bonus!
Chrissi and Paul from Canterbury
I first met Thierry at a friends BBQ many years ago and I feel very fortunate for this because soon after we organised for him to come over and inspect our pool. We soon realised that he is not only a genuine guy but he is an amazing pool technician.
Our pool had always been a concern before we met Thierry. Things were often happening with the pool that we did not understand and I would spend hours in pool shops trying to resolve using expensive products that did not resolve the problem.
On Thierry's first visit, he was able to answer all of our queries regarding pool issues within minutes and we instantly felt at ease. We could see that he had a wealth of technical knowledge and we knew that Pool Smart would be the perfect choice for our ongoing pool maintenance.
Since then, we have not looked back. Thierry is not only great at diagnosing the problem but also prompt to find the right solution at a reasonable price.
Thierry has now been servicing our pool regularly for years to ensure we do not have any expensive long term problems. His approach is holistic in that he does not just look at specific issues he looks at the whole system over time and how it can best be managed to avoid future issues and minimise running costs.
As well as offering a unique level of service, we feel Thierry has a unique character to match. Not only is he extremely honest and reliable he always brings a very positive energy and this mixed with his relaxed nature makes him the easiest person I know to deal with.
I cannot praise and thank Thierry enough for the professional service he offers and I would say to anyone requiring ongoing pool maintenance not to hesitate and give Thierry a call to also experience a hassle free pool that looks amazing all year round.
Michael Douglas - Mount Eliza